Appointments
A Spa Receptionist Concierge will coordinate a spa experience specifically for your needs or you may book your appointment online.
Customer Requests
You may request a specific gender or person for your Massage Therapist while booking an appointment.
Health Concerns and Comfort Level
Please notify the front desk before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, or disabilities. This will prepare our staff far in advance to provide the best possible massage treatment for you.
What to Wear During a Treatment
It is recommended during a massage that those treatments are enjoyed without clothing although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy. We request that all guests take a shower prior to arrival. We will provide robes and slippers for your convenience.
Guest Timeliness
Please arrive just 5 minutes prior to your appointment to allow time to fill out your intake form. Please note Refresh Massage Studio is a single treatment room, so if the door is not open it is because the massage therapist is still in session and will be with you shortly.
Massage Studio Age Requirements
If you are under the age of 18, parental consent to get services is required.
Massage Studio Payment
We accept all major credit cards or registered hotel guests will have the option to charge their massage treatments to their room. Please note that gratuity is not included in the price of service.
Cancellation Policy
If you need to cacel your appointment, please do so 24 hours or more in advance to avoid being charged the full price of your service.
